How long does it take to process my order?

Most orders are produced within 2–5 business days before shipping.

How can I track my order?

Once your order ships, you'll receive a confirmation email with a tracking number.

Do you ship internationally?

Yes! We ship to many countries worldwide. Shipping options and delivery times are shown at checkout.

Can I change or cancel my order?

Orders can only be changed or canceled before production begins. Please contact us as soon as possible.

Do you accept returns?

Because our products are made to order, we only accept returns or replacements for items that arrive damaged, defective, or incorrect.

What if my order arrives damaged?

Contact us within 30 days of receiving your order and include photos of the issue. We'll review your request and help resolve it.

How can I contact PunThreads?

You can reach us anytime at support@punthreads.com, and we'll respond as quickly as possible.