At PunThreads, every product is made to order just for you. This helps us reduce waste while ensuring each item is carefully produced before it's shipped.

Processing Time

• Orders are typically produced within 2–5 business days.

• Once production begins, orders cannot be changed or canceled.

Shipping

We ship to many countries worldwide. Delivery times vary depending on your location and the shipping method selected at checkout.

After your order ships, you'll receive a confirmation email with a tracking number. Please allow up to 48 hours for tracking information to update.

International Orders

International shipments may be subject to customs duties, taxes, or import fees. These charges are determined by your local authorities and are the customer's responsibility.

Shipping Issues

Please ensure your shipping address is correct before placing your order. PunThreads is not responsible for delays or additional costs caused by incorrect or incomplete addresses.

If your order arrives damaged, defective, or is lost during transit, contact us within 30 days of the estimated delivery date. Include your order number and photos (if applicable), and we'll work to resolve the issue promptly.

Need Help?

Our support team is available 7 days a week, from 9:00 AM – 6:00 PM (CT).

Email: support@punthreads.com
Phone: +1 (910) 560-7249